SMS Terms and Conditions
Effective Date: [3/1/2026]
By opting in to receive SMS text messages from Gance's Complete Catering ("we," "us," or "our"), you agree to the following Terms and Conditions.
1. Program Description
By providing your phone number and opting into our SMS program (e.g., via web form, in-person request, or by texting us first), you consent to receive text messages from Gance's Complete Catering. These messages may include customer care updates, catering event coordination, and responses to your inquiries.
2. Message Frequency
Messaging frequency may vary based on your inquiries and upcoming catering events.
3. Message and Data Rates
Message and data rates may apply. Depending on your text plan, you may be charged by your carrier for receiving or sending text messages to us.
4. How to Opt-Out
You can cancel the SMS service at any time. To opt out, text STOP to our number. After you send the SMS message STOP, we will send you a confirmation message stating that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to join again, simply sign up as you did the first time or text START, and we will resume sending SMS messages to you.
5. Need Help?
If you are experiencing issues with our messaging program or need assistance, text the keyword HELP to our number for more assistance. You can also get help directly by:
Calling us: 607-779-1779
Emailing us: info@gances.com
Visiting our website: www.gances.com
6. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
7. Privacy Policy
We respect your privacy. Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes. To learn more about how we collect, use, and protect your personal information, please review our full Privacy Policy at www.gances.com.